Changes to Cashback Mechanics
Axis Bank announced changes to the Airtel Axis Bank Credit Card, altering cashback mechanics and removing airport lounge access. These changes will take effect on April 12, 2026, and are expected to impact cardholders significantly.
The card previously offered a robust 25% cashback on Airtel payments, capped at INR 250 per month. Additionally, cardholders enjoyed 10% cashback on utility payments made via the Airtel Thanks app, also capped at INR 250 per month. Cashback on popular platforms like Swiggy, Zomato, and BigBasket was previously set at 10%, alongside a general 1% cashback on other spends.
Removal of Lounge Access
Another significant change includes the removal of 4 complimentary domestic lounge visits per year, a benefit that many users valued. This alteration is part of a broader shift in the card’s offerings, which now dilute the simplicity that made the card popular among consumers.
Under the new structure, cashback caps will now depend on the amount of base cashback earned in the same statement cycle. The previous cashback on Swiggy, Zomato, and BigBasket has been replaced with a 10% value back on Zomato, Blinkit, and District Movies. However, the maximum value back is limited to INR 200 per partner per month, with a minimum order value of INR 499 required for Zomato and Blinkit.
The Airtel Axis Bank Credit Card was previously one of the strongest cashback cards in the sub-INR 1,000 annual fee category, making it a popular choice for many consumers. The recent changes, however, may lead to dissatisfaction among existing cardholders who appreciated the previous benefits.
As the April 2026 implementation date approaches, observers are keenly watching how these changes will affect customer retention and satisfaction. Details remain unconfirmed regarding any potential responses from cardholders or adjustments from Axis Bank to address customer concerns.
