An unreliable State bus service has compelled the residents of the Millennium Metropolis to change gears and shift to private autos, autorickshaws, e-rickshaws and app-based cab companies, which has led to congested roads, air pollution and frequent visitors jams

An unreliable State bus service has compelled the residents of the Millennium Metropolis to change gears and shift to private autos, autorickshaws, e-rickshaws and app-based cab companies, which has led to congested roads, air pollution and frequent visitors jams

Of the 107 buses within the Haryana Roadways’ fleet for Gurugram, 47 are off the highway for upkeep. Half the bus routes have been scrapped over the previous few years and the authority is dropping roughly ₹10 per km for operating the service.

The dismal figures reveal the Haryana authorities’s neglect of the transport system within the Millennium Metropolis, which contributes probably the most to the State exchequer.

Gaurav Antil, basic supervisor of Haryana Roadways, Gurugram, instructed
The Hindu {that a} majority of the buses within the fleet are practically eight years outdated. The ageing fleet is susceptible to frequent breakdowns, which ends up in excessive upkeep prices and income loss.

The rising variety of autorickshaws, e-rickshaws and app-based cab companies have additionally eaten into the share of the bus service through the years, he stated.

Mr. Antil conceded that regardless of the service operating for six years, the division had did not develop a mechanism to disseminate data on bus routes and timings, aside from an inquiry room on the Gurugram bus stand.

Satpal Sangwan, a resident of Sector 15 Half-II, stated: “Although cheaper, the town bus service is extraordinarily unreliable and poorly managed. At occasions there are three-four buses parked exterior HUDA Metropolis Centre ready for passengers, whereas on different events the look ahead to a bus is limitless.”

Metropolis of autorickshaws

No surprise then that the native inhabitants is essentially depending on private autos, autorickshaws, e-rickshaws and cabs, resulting in congested roads, excessive ranges of air pollution, accidents and frequent visitors jams.

Greater than 30,000 autorickshaws, together with shared and private, are the spine of the town’s transport system. Typically blamed for rash driving, flouting visitors guidelines, overloading, overcharging, misbehaving and creating visitors jams, autorickshaws are additionally probably the most unorganised mode of transport.

The police have again and again carried out drives to regulate “unruly” autorickshaw drivers however have been largely unsuccessful as they failed to deal with the foundation causes — lack of designated places for parking and stopping, non-installation of fare meters, and corruption.

“It was after a two-day strike in 2016 that the Municipal Company of Gurugram and the police performed a survey and recognized 40-odd places throughout the town to be developed as autorickshaw stands. It could have been handy for commuters and lowered congestion, however there was no progress on the difficulty since,” stated Mahabir Singh, State president of the Haryana Auto Chaalak Sangathan.

The pay as you go autorickshaw cubicles at HUDA Metropolis Centre and native bus stand have been additionally shut just lately, making commuters susceptible to overcharging. With nearly half the autorickshaws operating on diesel, additionally they contribute to the town’s air pollution ranges.

Different modes of transport

Although autorickshaws are nonetheless one of many most well-liked modes of transport for office-goers, stated a Gurugram Metropolitan Growth Authority (GMDA) report, their share in transportation has gone down with the arrival of app-based cab companies, e-rickshaws, business MUVs and personal buses.

App-based bus service Shuttl began operations within the metropolis in 2015 providing last-mile connectivity to Metro passengers, however over the previous one-and-a-half years it has shifted focus to office-goers who commute over lengthy distances.

“After one-and-a-half years of attempting and evolving after the launch, we determined to focus on structured commuting of office-goers between Gurugram and neighbouring cities like Delhi, Faridabad and Noida,” stated Siddhant Raizada of Shuttl.

Stressing the necessity for strong public transport system, Sarika Panda Bhatt, head of Built-in Transport and Street Security, World Sources Institute India, stated that research have proven that widening a highway doesn’t ease visitors congestion.

A distinct perspective

“There are a number of options to ease our commutes, together with bettering public transport methods and high quality of roads; establishing pedestrian and biking infrastructure; implementing visitors legal guidelines successfully; disincentivising use of personal autos via zoning, taxes and hiked parking expenses. Some could argue this to be theoretical however there are sufficient world examples to recommend this technique works,” stated Ms. Bhatt

Some excellent news

The town’s public transport state of affairs could, nonetheless, change quickly.

After lacking a number of deadlines, the GMDA just lately introduced that phase-I of the town bus service might be launched on August 15, with 25 non-AC buses on 11 routes.

Gurugram Metropolitan Metropolis Bus Restricted CEO Chander Shekhar Khare stated the variety of buses in phase-I’ll ultimately be elevated to 200 and that bus queue shelters are being constructed throughout the town for commuters.

“The shelters could have details about the schedule of buses, which might be made obtainable at a hard and fast frequency. Additionally, an app might be launched and a management room arrange for higher administration of the service,” stated Mr. Khare.



Gurugram lacks sufficient organised public transport for native/intra-city commute

•The primary mode of transport is Intermediate Public Transport (IPT), which ends up in congestion air pollution and issues of safety, and supply poor stage of service to residents

•Autorickshaws are extensively used, however are an unorganised transport system and lack designated places for parking and stopping


•IPT refers to autos used on rent for versatile passenger transportation that don’t comply with a hard and fast time schedule

•Autorickshaws, e-rickshaws and app-based cab companies are half of IPT. They’re most well-liked over the State-run bus service within the metropolis on account of higher availability, connectivity, frequency and decrease costs

•The common IPT route size is longer than that of public transport

•IPT autos function from metro stations, bus stands, and hubs reminiscent of IFFCO Chowk and Rajiv Chowk

•As a result of absence of frequent bus service in direction of Manesar, privately-owned multi-utility autos ply on Manesar-M.G. Street and IFFCO Chowk routes

•Connectivity in Sectors 29, 45 and 56 is dominated by autorickshaws and cycle-rickshaws

•Metro feeder service from the bus stand to Sectors 55-56 is out there


Desire on sort of bus service:

•Virtually 42% of customers need non-AC buses. Whereas AC bus service is desired by 36%, 8% need point-to-point buses and 14% need categorical service

Causes for not utilizing bus service

24.5% Use personal car 

27.2% No bus route 

18.0% Crowding in bus

10.9% Timing subject

7.4%  Poor bus service

6.4% Lack of bus cease close by

5.4% Site visitors jams 

Journey sample

• Round 33% of commuters both begin or finish journey exterior Gurugram. Of this, Delhi is the beginning or finish level for 29.5% of commuters

• Remaining 67% of the journeys are inside Gurugram

Goal of journey

59% For work in Gurugram

17% Social 

8%  Schooling

7% Buying

6% Enterprise 

3% Leisure 


•The Gurugram Metropolitan Growth Authority (GMDA) plans to begin a bus service on 11 routes from August 15

•The service will initially have 25 non-AC buses

Proposed routes

• Gurugram Bus Stand to Manesar 12 km

• Harsaru to Dundahera  11.9 km

• HUDA Metropolis Centre to Dharampuri 13 km

• Sector 2 to Ghata Village  19.7 km

• Basai Chowk to HUDA Metropolis Centre 12 km

• HUDA Metropolis Centre to HUDA Metropolis Centre (by way of. Hero Honda Chowk, railway station)  25.1 km

• Gurugram bus stand to Farrukhnagar  19.5 km

• Gurugram bus stand to Palam Vihar  10.5 km

• Cyber Metropolis to Badshahpur  17.7 km

• Gurugram bus stand to Atmosphere Mall  12.2 km

• Sector 56 to Dundahera  16.3 km

SOURCE: Report titled: “Implementation of Metropolis Bus Service Challenge in Gurugram – Bus Route Planning and Rationalisation” on GMDA web site

Supply hyperlink