Air India has faced significant operational challenges due to the ongoing conflict in West Asia, leading to the suspension of all flights to Israel until May 31, 2026. Prior to this development, the airline maintained regular services to Israel, catering to a substantial number of passengers.

As of April 6, 2026, Air India and Air India Express operated a total of 30 flights to and from the West Asia region. Notably, 10 of these flights were non-scheduled services specifically to and from the United Arab Emirates, marking a decisive shift in their operational strategy.

This change directly affects the approximately 40,000 Indians currently in Israel, who are facing travel disruptions. With scheduled operations suspended at UAE airports, including Dubai, Abu Dhabi, Sharjah, and Ras Al Khaimah, the introduction of non-scheduled flights provides a crucial alternative for those needing to travel.

Passengers booked on suspended routes are being offered the option to rebook for a later date without additional charges or request a full refund. Air India has been proactive in reaching out to affected passengers using registered mobile numbers to provide updates and rebooking options.

Despite the suspension of flights to Israel, Air India continues to operate long-haul flights to North America, Europe, and Australia as scheduled. This indicates a strategic focus on maintaining connectivity in other key markets while navigating the complexities of the current situation.

Air India Express is also facilitating rebooking for passengers traveling from any UAE station to destinations in India, ensuring that travelers have viable alternatives during this turbulent period.

All operations are being conducted with the necessary approvals from Indian and UAE regulatory authorities, emphasizing the airline’s commitment to compliance and safety. “These flights are being operated with the requisite permissions from the relevant Indian and local regulatory authorities in the UAE,” an Air India spokesperson confirmed.

Additionally, Air India has established a 24×7 emergency helpline for Indians in Israel, reflecting its dedication to supporting its customers during this crisis. The Indian Embassy in Tel Aviv has also launched a large-scale registration drive for Indians in Israel, further underscoring the urgency of the situation.

As air travel between India and key West Asian hubs continues to operate under a revised schedule, the introduction of non-scheduled flights to the UAE represents a critical adaptation to evolving operational constraints. Details remain unconfirmed regarding the long-term implications of these changes, but the immediate response has been swift and focused on passenger needs.

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